Utility Bill Format Changes

We apologize for the confusion that the appearance of the new bills may have caused. Next month’s statement will have the City of Social Circle identified on the return address and the statement will be changed to make it easier to read.

The image to the right is a sample of what next month’s utility bill will look like. The portion at the bottom shows the return address that will show through the window on the envelope clearly identifying The City of Social Circle. (Click on the image to see a larger version.)

We appreciate your patience and your comments on the new bills as we transition to our new system.

All utility bills were mailed on Tuesday, March 13.

Utility Bill Update

In order to ensure the accuracy of the bills as we send them out on the new system for the first time, we delayed sending out this month’s utility bills on the schedule we originally published. We do regret any inconvenience the delay may have caused and to allow you time to pay this month’s bill, we have extended a grace period between the due date of March 29th and the assessment of late fees on April 3rd. Late fees will be applied at the close of business on April 3rd.

The bill format is also in an interim stage. Next month you will notice a significant change in the look of the bill which is designed to make it easier to read and to compare with your usage history.

The new financial software and utility billing system will move Social Circle forward with technology and open up new opportunities for us to serve you better.

Thank you for your patience. Please feel free to call us at 770-464-2380 should you have any questions or concerns.

Annual Gas Leak Survey In Progress

Over the next two weeks, the City of Social Circle Gas Department will be performing their annual gas leak survey. A contractor accompanied by a City employee will be going throughout the City checking gas meters. 

If you have any questions or concerns, please contact Barry Parsons at bparsons@socialcirclega.com (770) 464-2380.

Sewer Line Upgrades to begin November 13

The City of Social Circle executed a contract on 10/31/17 with Site Engineering of Atlanta to replace the existing sewer lines in 3 locations: South Forest Avenue, Tower Road, and Spring Street. Specific areas involved are:

  • Residences between 246 and 302 South Forest Avenue – project work will be located on the right of way in the front yards of the homes.
  • Residences between 856 and 896 Tower Road – project work will be located in the back yards of the residences beside the railroad right of way.
  • 353 Spring Street residence – project work will be located behind the residence at 353 Spring Street.

The scope of the project is to replace the line, install new manholes, and reconnect any laterals from homes in the areas. The total amount of line to be installed is 1,543 feet of 8” PVC pipe with 4 new manholes installed and 8 reconnections.

The preliminary schedule is to begin the project on November 13, 2017 and complete within 90 days (February 1, 2018). The purpose of these sewer projects is a first step of reduction of inflow / infiltration throughout the city’s collection lines and thus making the collection system a more efficient utility for the city’s current and future needs.

Should you have any questions or comments, please call Barry Parsons at bparsons@socialcirclega.com, 770-464-2380 or Jay Link at jlink@socialcirclega.com, 770-464-3781.

Fall Hydrant Testing Schedule

The Fire Department will start fall hydrant testing from October 31 – November 10, 2017. Fire Crews will test hydrants Monday through Friday between the hours of 8:00 am and 5:00 pm. The following is a list of streets effected by the testing.

Marco Drive
New Alcovy Road
Tower Road
Ronthor Drive
Rose Lane
Richmond Drive
Rouge Road
Saint Andrews Court
Tanyard Road
Towne Circle
Vine Circle
Walnut Drive
Walton Court
Walton Road
Willow Drive
Willow Springs Church Road
Windsong Circle
Windsong Road
Wildflower Road
Windsong Lane
Wildwood Road

During flow testing you may experience discolored water caused by the opening of the fire hydrants. If you experience discolored water you can clear it by opening a faucet and letting it run until the water clears.

Social Circle Residents Can Help Low-income Georgians Stay Warm This Winter

Heating Energy Assistance Team

Each year, thousands of low-income Georgians struggle to pay their heating bills. Too many people in our community have to choose between staying warm and paying for other necessities.  The good news is the City of Social Circle is partnering with the Heating Energy Assistance Team (HEAT), Inc., a nonprofit organization that is Georgia’s oldest statewide fuel fund.

Since 1983, HEAT has provided more than $23 million for energy assistance to nearly 100,000 households. Funds are distributed by the Georgia Division of Family and Children Services through community action agencies serving each county. In Walton and surrounding counties, $90,400 was distributed to 264 households for energy assistance last winter. However, the need continues to be much greater than the funds available.

Your tax-deductible gift to HEAT will help an elderly couple living on a fixed income, or a single parent caring for small children or a family whose primary bread winner lost a job. With the help of generous citizens contributing to HEAT, low-income Georgians are able to receive the energy assistance they need.

How Can I Help?

  • Online – Visit https://heatga.org/donate-now to donate online.
  • By mail – Make your donation (check or money order) payable to HEAT and mail to…

P.O. Box 451008
Atlanta, GA  31145

For more information, call HEAT at 678-406-0212 or visit heatga.org.

Water Department Installs New Flocculators

The City of Social Circle Water Treatment Department installed two new vertical flocculators at the water plant this week. Replacing the existing flocculators was identified as a priority in the rehabilitation and major maintenance needs at the water plant last fiscal year. The old horizontal flocculators were aged, becoming more unreliable and required more maintenance. The new flocculators will improve water quality, reduce chemical costs and allow for a greater treatment capacity in the process if needed in the future.

Flocculators are used in the process of the treatment of water from the Alcovy River to prepare it for delivery to City water customers. Flocculation, a mixing process in the water treatment process, facilitates the aggregation of particles in the water into larger clusters that then precipitate out.  Following study, replacement of the horizontal flocculators with vertical flocculators was recommended and approved by the State Regulators.

For more information, contact Barry Parsons, Public Works and Water Resources Director.


Rebates for Old Appliances

gas stoveThe Social Circle gas department wants you to round up your old appliances in exchange for new natural gas appliances. The Rebate Rally is a special natural gas appliance event, held by natural gas providers across the state of Georgia each year. Local governments, water heater manufacturers, local contractors, and local businesses have partnered together to promote the understanding of natural gas appliance savings, benefits and efficiencies. Social Circle is participating in the 2017 Rebate Rally Campaign throughout the months of September and October. Promotions include a $400 rebate on natural gas tankless water heaters, a $200 rebate on a natural gas tank water heater, $50 rebate on natural gas stove, lights or logs. The City of Social Circle offers 0% interest financing on the purchase and installation cost of natural gas water heaters, stoves and dryers. Qualified residential customers can obtain an application from City Hall. For more information, contact Robbie Groves at 770-464-2380, rgroves@socialcirclega.com or RebateRally.com.

Please Keep Grass Clippings out of the Street

Lawn mowerWith all the rain the last few weeks, grass around the city is growing like — well — weeds. We appreciate residents mowing as they can between showers and clearing the grass clippings when they have finished. We do request that when you clean up after mowing that you also clean the clippings out of the streets. When grass clippings are left in the streets and the next rain comes, the clippings will be washed down the drain and can cause the storm drains to get clogged.

According to the University of Georgia College of Agricultural & Environmental Sciences, grasscycling, or leaving grass clippings on the lawn, not only acts as mulch to keep in the moisture when it gets hot and dry, they also serve as a natural fertilizer.

Water Line Repairs Scheduled for 7/13

Water line repairs will start on Thursday, July 13 on West Hightower Trail at approximately 9:00am.  The first repair will be in front of the Elementary School and the second repair will be at 586 West Hightower Trail.  Residents in those areas may experience temporary water outages throughout the day.  Crews expect to complete the repairs by 4:00 pm.  There will be one lane traffic in those areas and the City is asking that the public slow down during repairs and be courteous and mindful of our traffic control flaggers and the safety of our City crews.

Call City Hall (770-464-2380) if there are questions or concerns.