Utilties

City Installs New Sludge Dewatering System

For several months Water Reclamation (sewer treatment). Has been using a temporary sludge dewatering system to ensure compliance with local and state standards.  The hard work by Jay Link (Superintendent) and Tyler Kitchens (Operator) has allowed contractors to complete installation of a brand new sludge dewatering system making it even better than before.  Jay’s tenacity and knowledge of all treatment processes allowed his plant to meet all EPA and EPD standards while construction was ongoing.  Hats of to Jay and his staff for always keeping the citizens safe.

January 22, 2019 in Community, News, Residents, Utilties

North Cherokee Water Line Replacement Project Update

The water line replacement project on Clarke, Juniper, North Cherokee, East Hightower, and Heritage Park started on 8/20/18.  The Project will last through the middle of November 2018 at the latest.

The City has met with, the engineer, contractor, and school representatives to ensure traffic flow continues for the schools. All have emphasized safety for the children until this project is complete.

There will be some temporary road closures and slowdowns during this project, however, these will be kept to a minimum.  This project is one of several that will replace old waterlines  to improve your water system for fire protection, water pressure, and water quality.

We ask the citizens to be patient, drive with care , and respect our workers for their safety and yours.

August 21, 2018 in Community, News, Residents, Water

Underground Gas Pipe Maintenance

As your natural gas distributor, the City of Social Circle is required, in accordance with federal regulations, to make you aware of certain safety recommendations regarding your underground natural gas piping. The City of Social Circle operates our gas system with an emphasis on safety. We are required to design, operate, and maintain our underground natural gas pipeline system in accordance with prescribed federal safety standards.

The gas department does not maintain the gas piping downstream of the gas meter. This is the responsibility of the customer who owns that piping. If the buried pipe is not properly maintained, it may be subject to corrosion (if the piping is metallic) and/or leakage. To ensure the continued safe and reliable operation of these lines, the buried piping should be checked periodically. You (or the building owner) are advised to contact a licensed plumber or heating contractor to assist you in locating and inspecting your buried gas piping. If any unsafe condition is found, repairs must be made ASAP. The Yellow Pages are an excellent source for listings of licensed plumbers and heating contractors.

If we can answer any questions regarding this notice, please call Social Circle City Hall at 770-464-2380. You may disregard this notice if you do not have buried piping beyond the gas meter.

July 9, 2018 in Community, Gas, News, Residents, Utilties

Utility Billing Update: Update Your Account Number

This month’s utility bills have the final format under the new system. Please note that under the new system, your billing account number has changed. If you have bill pay set up with your bank, please update your account to reflect the new account number to ensure there are no issues with processing your payment. The new account will have this format: xxx-xxxxx-xx . The old format was xxxxx-xxxxx.

If you have any questions, please call City Hall, 770-464-2380.

April 17, 2018 in Community, News, Residents, Utilties

Utility Bill Format Changes

We apologize for the confusion that the appearance of the new bills may have caused. Next month’s statement will have the City of Social Circle identified on the return address and the statement will be changed to make it easier to read.

The image to the right is a sample of what next month’s utility bill will look like. The portion at the bottom shows the return address that will show through the window on the envelope clearly identifying The City of Social Circle. (Click on the image to see a larger version.)

We appreciate your patience and your comments on the new bills as we transition to our new system.

All utility bills were mailed on Tuesday, March 13.

March 19, 2018 in News, Residents, Utilties

Utility Bill Update

In order to ensure the accuracy of the bills as we send them out on the new system for the first time, we delayed sending out this month’s utility bills on the schedule we originally published. We do regret any inconvenience the delay may have caused and to allow you time to pay this month’s bill, we have extended a grace period between the due date of March 29th and the assessment of late fees on April 3rd. Late fees will be applied at the close of business on April 3rd.

The bill format is also in an interim stage. Next month you will notice a significant change in the look of the bill which is designed to make it easier to read and to compare with your usage history.

The new financial software and utility billing system will move Social Circle forward with technology and open up new opportunities for us to serve you better.

Thank you for your patience. Please feel free to call us at 770-464-2380 should you have any questions or concerns.

March 13, 2018 in News, Residents, Utilties

Annual Gas Leak Survey In Progress

Over the next two weeks, the City of Social Circle Gas Department will be performing their annual gas leak survey. A contractor accompanied by a City employee will be going throughout the City checking gas meters. 

If you have any questions or concerns, please contact Barry Parsons at bparsons@socialcirclega.com (770) 464-2380.

December 12, 2017 in Community, Gas, News

Sewer Line Upgrades to begin November 13

The City of Social Circle executed a contract on 10/31/17 with Site Engineering of Atlanta to replace the existing sewer lines in 3 locations: South Forest Avenue, Tower Road, and Spring Street. Specific areas involved are:

  • Residences between 246 and 302 South Forest Avenue – project work will be located on the right of way in the front yards of the homes.
  • Residences between 856 and 896 Tower Road – project work will be located in the back yards of the residences beside the railroad right of way.
  • 353 Spring Street residence – project work will be located behind the residence at 353 Spring Street.

The scope of the project is to replace the line, install new manholes, and reconnect any laterals from homes in the areas. The total amount of line to be installed is 1,543 feet of 8” PVC pipe with 4 new manholes installed and 8 reconnections.

The preliminary schedule is to begin the project on November 13, 2017 and complete within 90 days (February 1, 2018). The purpose of these sewer projects is a first step of reduction of inflow / infiltration throughout the city’s collection lines and thus making the collection system a more efficient utility for the city’s current and future needs.

Should you have any questions or comments, please call Barry Parsons at bparsons@socialcirclega.com, 770-464-2380 or Jay Link at jlink@socialcirclega.com, 770-464-3781.

November 9, 2017 in Community, News, Residents, Services, Utilties, Water

Fall Hydrant Testing Schedule

The Fire Department will start fall hydrant testing from October 31 – November 10, 2017. Fire Crews will test hydrants Monday through Friday between the hours of 8:00 am and 5:00 pm. The following is a list of streets effected by the testing.

Marco Drive
New Alcovy Road
Tower Road
Ronthor Drive
Rose Lane
Richmond Drive
Rouge Road
Saint Andrews Court
Tanyard Road
Towne Circle
Vine Circle
Walnut Drive
Walton Court
Walton Road
Willow Drive
Willow Springs Church Road
Windsong Circle
Windsong Road
Wildflower Road
Windsong Lane
Wildwood Road

During flow testing you may experience discolored water caused by the opening of the fire hydrants. If you experience discolored water you can clear it by opening a faucet and letting it run until the water clears.

October 30, 2017 in Community, News, Residents, Water