The City of Social Circle bills monthly for natural gas, water, sewer, and trash/garbage/recycle collection.

The City of Social Circle bills annually for property taxes and school taxes.

The City of Social Circle provides several ways to make timely payments:

Online payments ***NOTICE***

Online payments take at least 24 hours to post in the City System. Holidays, weekends, bank closures, etc., will delay the posting in the City System even longer.

If you find yourself in a possible cut-off situation and want to avoid a cut-off or to want to get a quicker restoration of service, please do not use the online bill pay system.

Call City Hall during regular business hours to make your payment by credit card instead of using the online bill pay system.

Please read our Online Bill Pay FAQ section at the bottom of this page before making online payments.

Pay Utility Bills Online

Pay Tax Bills Online

Walk In

Customers may walk in at City Hall during regular business hours and pay by cash, check, money order, or credit card (a usage fee applies).

Mail in

The City of Social Circle accepts checks or money orders delivered by the US Postal Service and other delivery services. Be sure to allow enough delivery processing time to meet the City due date. Your payment is due, whether the delivery service delivers or not.

City of Social Circle
PO Box 310 (mailing address for USPS)
166 North Cherokee Road (physical address for UPS, FedEx, etc.)
Social Circle GA 30025

Drive Thru Window

The Drive Thru window will only be open a few days a month. Please see the newsletter included with your utility bill for current dates.

Drop box

There is a drop box at City Hall to receive checks or money orders after office hours. PLEASE DO NOT DEPOSIT CASH IN THE DROP BOX. Payments placed in the drop box after 4:00 PM will be credited the next business day and are subject to the 10% late fee charge when it applies.

Online Bill Pay FAQ


  • How do I pay my City utility bill?

    “Pay Utility Bill Now."
    Residential and Commercial Customers may use Master Card, Visa, or Discover. You need your most recent utility bill and your credit card information readily available when making a payment.
    A convenience fee will be charged by Heartland Payment Systems.


  • When will I be able to pay online?

    Immediately upon receipt of your bill.


  • How do I pay my City taxes?

    “Pay Tax Bill Now.”
    Residential and Commercial Customers may use Master Card, Visa, or Discover. You need your tax bill and your credit card information readily available when making a payment.
    A convenience fee will be charged by Heartland Payment Systems.


  • Will I continue to receive a paper bill in the mail?

    Yes, and you will need the paper bill to enter the correct information to pay utility and property tax bills.

  • Will I be able to pay late?

    Yes, the system will accept any payment. Acceptance, however, does not relieve you of any interest, penalties, late fees, possible cut-off, lien, fi-fa, or any other legal ramifications associated with late payments.


Security


  • How is my personal and financial information kept safe?

    The City of Social Circle's Online Bill Pay is powered by Heartland Payment Systems. The City never has access to your credit card information during a payment transaction. Heartland uses E3, an end-to-end encryption product designed to protect credit card data from the moment of key entry — and through the Heartland network — not just at certain points of the transaction flow. E3 provides the highest degree of security available.


  • Are all computers safe to use?

    Computer security experts advise that you may put your information at risk when you use a public computer for personal business.
    While Heartland uses measures to protect your personal information, the use of public computers may compromise the security of your information.
    Public computers include those in schools, libraries, Internet Cafes, etc. For maximum security you may want to avoid using public computers when entering credit card information.


  • What software do I need to use Online Bill Pay?

    The latest compatible version of Internet Explorer with all security patches installed is all you need to use Online Bill Pay.


Payments


  • When will my payment be processed?

    Weekends, city holidays, bank holidays, and other non-work days may interfere with processing and posting. Please take this into account and allow extra time for processing and posting.


  • How can I confirm if my payment has been processed?

    When you make a payment using the online bill pay system, you will receive a transaction/order number from Heartland and an authorization code from your credit card company
    These numbers are both included in the online receipt. Please print these numbers and keep them as proof of payment until your transaction has been posted by the City and the charge appears on your monthly credit card statement.


  • Will I be able to pay late?

    Yes, the system will accept any payment. Acceptance, however, does not relieve you of any interest, penalties, late fees, possible cut-off, lien, fi-fa, or any other legal ramifications associated with late payments.


  • How may I contact the City of Social Circle by email or phone?

    Please call City Hall at 770-464-2380 or email City Hall during regular business hours.